Customer Story
How eShipper+ streamlined fulfillment and scaled faster with Rufus WorkHero
Key Results at a Glance
73%
faster D2C order processing
67%
reduction in inventory shrinkage
98%
inventory accuracy
The Challenge: Disconnected systems slowed growth
eShipper+, a leading Canadian 3PL specializing in D2C and B2B ecommerce fulfillment, faced mounting inefficiencies as order volumes grew. Juggling multiple disconnected systems led to:
Frequent inventory discrepancies
Manual, paper-based workflows
Slow order turnaround times
Limited visibility into labor performance
Outdated hardware unable to keep pace with warehouse demands
Without a modern warehouse management system, eShipper+ struggled to scale its fulfillment operations effectively.
The Solution:
Rufus WorkHero and Logiwa IO
eShipper+ evaluated over 10 hardware and software solutions providers—before choosing Rufus and Logiwa IO.
Partnering with Rufus WorkHero for wearable barcode scanners and labor analytics, the combined solution delivered:
Advanced order routing and wave rules
Real-time cycle counting and shrinkage control
Powerful Shopify, Amazon, and WooCommerce integrations
In-app support for Locus Robotics and label printing
Unified warehouse visibility across software and hardware
Both platforms provided hands-on onboarding and responsive support, accelerating time to value and driving operational clarity.
The Results: Faster, smarter, more scalable fulfillment
Implementing Logiwa IO and Rufus WorkHero transformed fulfillment for eShipper+:
📦 Efficiency Gains
73% faster D2C order processing
56% faster B2B fulfillment cycles
📉 Inventory Accuracy
Accuracy improved to 94–98%
Shrinkage fell from 6% to under 2%
📈 Scalable Growth
Unified systems enabled higher daily order volume
Helped win enterprise-level contracts
50–60% of prospects ask about WMS—Logiwa is a differentiator
🤝 Happier Customers
Faster fulfillment = fewer support tickets
Improved UX = easier client onboarding
“Using both Logiwa IO and Rufus WorkHero together has allowed us to operate at a higher level.”
Ready to scale like eShipper+?
Fulfillment leaders like eShipper+ trust Rufus WorkHero to reduce costs, accelerate fulfillment, and unlock growth. Book a personalized demo and discover what Rufus can do for your operations.